Browse What Data We Collect and Why
DGB33 Manual runs as a private member support hub for account holders across Bangladesh, and this policy explains the data trail that comes with using it. When you open an account, we record your login details, device details and the payment reference tied to your wallet
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— whether that's a bKash number, a Nagad account or a Rocket reference used for a deposit or withdrawal request. We don't store your wallet PIN; that stays inside the bKash, Nagad or Rocket app itself, confirmed by you at the point of transfer. Session data
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— login times, pages you open in the lobby, and support tickets you raise — is kept so our team can trace a payment query or a login issue back to what actually happened on your account. How long we keep this, who inside our support
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team can view it, and what happens if you ask us to close your account, depends on the law of your region and whether your access to DGB33 Manual is permitted where you're based. We do not sell your account data to third parties for marketing
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outside the operational partners who help us process a bKash, Nagad or Rocket transaction or verify a withdrawal. If a section of this policy conflicts with a rule in your jurisdiction, the local rule takes priority — reach out to our support team listed below if
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you want to know exactly what applies to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.